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CANCELLATION POLICY

Time is valuable for both the Trainer and our clients. Therefore, a 24-hour notice is required to cancel or reschedule a session. Should a 24-hour cancellation or rescheduling notice not be given, that session will be deducted from the client's package of purchased sessions in a selected plan. As a courtesy to our clients and because we realize emergencies do occur, clients may cancel or reschedule a session up to 1 time per calendar year outside the 24-hour cancellation and rescheduling policy by giving us a minimum of 3-hour notice. If a client chooses to use this option and gives at least a 3-hour notice, that session will not be deducted from the client's package of purchased sessions. However, a cancelled or rescheduled session will still be deducted from the client's package of purchased sessions if less than a 3-hour notice is given in any case. Similarly, this policy applies to our staff. Should a situation arise when we have to cancel or reschedule a session with a client, we will do our best to provide the client with 24-hour notice. If we cannot provide 24-hour notice, we will not deduct that session from the client's package of purchased sessions.

NO-SHOW POLICY

Should a client fail to show up for a scheduled session without either cancelling or rescheduling, that session will be deducted from the client's package of purchased sessions.

REFUNDS 

Sorry, there are no refunds for Bodied By JuJu services. Please note that any personal training service purchased should be used with in the given period as per the contract & agreement waiver detailed under the services menu. Unused sessions are lost if not rescheduled in a timely fashion and if the period for the service has expired. Policies are subject to change at the discretion of Bodied By JuJu. Any policy changes will be posted at www.bodiedbyjuju.com.